If there is a problem with a received item, you can receive it on the spot with the same amount or more.
In addition, we offer additional discount coupon for inconvenience.
If the size of the received item does not fit well, you can exchange it on the spot for the same amount of item.
You do not need to know it, but you can get your items quickly if you know your reservation number.
You can receive the goods after confirming the name and phone number you entered, when you create an account.
Returning will take about 5 minutes because you have to check the goods for abnormalities (such as contamination and damage) and refund the deposit.
Because you may be delayed due to customer before you, please be sure to have 2 ~ 30 minutes time.
If there is a normal contamination (which can be erased with washing), return it as it is. In case of serious pollution, return it as it is.
However, in case of serious contamination, a penalty may be added.
It refers to contamination that can be restored by special laundry or impossible to restore to the original.
If you lose your product, please contact customer service without delay and follow the next measure given.
In accordance with the Terms of Service, you must reimburse a certain percentage of the cost or commodity price.